FAQ
Answers to FAQs
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Can I order without registering?
You do not need to register to place an order in our e-shop. Visitors to our website can buy cannabis seeds as "guests". Registration simplifies the purchase process. It also eliminates the need for the customer to communicate with managers and consultants. Registered users automatically receive a personal account and can track their purchase history, as well as participate in free bonus giveaways and discount programs offered by the e-shop.
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Is it safe to purchase?
We value the privacy of our customers and do not share personal information with third parties. All data is encrypted and stored on highly secure servers inaccessible to official inquiries. Cannabis seeds are legal, so it is safe to buy them at GanjaSeeds.
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Do I have to provide my full name?
Yes, you do. You must provide your full name and delivery information to make a purchase, otherwise, you will not be able to pick up the letter at the post office. It is not necessary to provide your home address if you choose a COD option. In this case, it is sufficient to indicate the number of the branch where you plan to pick up the package.
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What if I give false personal data?
You will not pick up the package in this case. If the post office does not require a passport and can accept COD without any documents, then there is no problem, however, according to the general rules, packages are handed out after providing an ID.
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Do you have F1 cannabis seeds?
GanjaSeeds is the leading company in the Ukrainian cannabis seeds market since 2008. We offer our customers only the top-quality seed material. All items presented at GanjaSeeds are 100% F1 hybrids. No diggity. Cannabis seeds are stored in compliance with high European and American standards at optimal humidity in a designated area with proper air circulation and lighting.
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Where do you get your cannabis seeds from?
Over the years of a rewarding experience, we have built on relationships and solid partnerships with most of the world's leading seed banks and private breeders. Planting material is supplied straight from breeders located in Canada, the Netherlands, the United States, Germany, and Spain. The world's biggest seed banks are featured in our e-shop.
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Is it legal to buy cannabis seeds?
The seeds of the cannabis plant are not included in the list of prohibited substances. Their purchase, distribution, and possession will not result in administrative or criminal prosecution. Cannabis seeds do not contain any psychoactive or intoxicating substances. They are used for household, research, beauty, culinary, and medical purposes.
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I would like to get my seeds in their original packaging.
The items displayed in the e-shop are original F1 hybrids produced by world-famous breeders and shipped to customers in the original manufacturer's packaging. The exceptions are mixes and bonuses that are shipped in bulk or by the piece.
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Is your cannabis seed packaging safe? Are cannabis seeds visible through the packaging?
We pay a great deal of attention to packaging. Cannabis seeds are wrapped in a protective envelope with an air cushion to prevent them from damage when shipped. Its contents are not visible against the light. Optionally, we can send a letter with the "Spy" option (in a T-shirt or stuffed toy).
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What about autoflowering cannabis strains?
Autoflowering cannabis strains are hybrids that have ruderalis, a wild-growing cannabis, in their genetic cocktail. Due to its genes, plants start flowering regardless of the length of daylight. They are resistant to mold and other diseases. Depending on the variety, the life cycle of autoflowers (from seed to harvest) takes around 60-80 days. Autoflowering plants are ideal for novice growers and require no extra attention or care. They make it possible to harvest several crops in one season.
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What about feminized cannabis seeds?
These seeds produce only female cannabis plants. Breeders apply various feminization techniques, but all of them involve multiple stresses on the female plant causing it to develop additional masculine traits. Pollen is collected from them and used to pollinate other girls. All seeds collected in this way will later produce female plants. Feminized seeds allow you to save time and energy. A grower gets the option to buy as many "nuts" as he needs to get sensimilla plants.
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What are regular cannabis seeds?
Regular cannabis seeds produce both female and male plants. Typically, the M/F ratio is almost equal. Occasionally 60% of the male plants and 40% of the female plants will emerge, or vice versa. Adding a blue spectrum light stimulates the appearance of female plants.
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CBD and THC. What are these?
Cannabis resin contains numerous chemical compounds, terpenes, and processes that have not yet been researched. In today's world, scientists have identified two main elements for which cannabis is valued by consumers – CBD and THC. Cannabinoids are used for medical purposes. They can cure and contribute to the treatment of a wide range of diseases, including childhood epilepsy, cancer, multiple sclerosis, and Parkinson's disease. ТНС - tetrahydrocannabinol - a substance that has an intoxicating, transcendental, and psychoactive effect caused by the consumption of cannabis flowers. It is used in psychiatry for the treatment of mental disorders, as well as for recreational purposes.
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Will you replace a defective product?
We guarantee the quality of our seeds and ensure 99% germination when properly processed. Ungerminated "nuts" should be photographed and the entire germination process described. We will review your claim and if we find it satisfactory, we will send you new seeds. For more information on terms and conditions, please see the "Warranties" section. If you have received "nuts" with external damage (cracks), please snap a photo and send it back to us.
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What is the status of the order and what are they?
Orders are assigned a status depending on the stage of their processing:
* "New". It is given to the order after pressing the "Confirm" button.
* "Processing" means that your order is being processed and your seeds are being packaged. Within 24 hours our manager will send the order to the given address and assign the status "Sent".
* "Pending Payment" means that your order is ready for shipment, but payment has not yet been received.
* "Postponed". At the customer's request, the order can be postponed for an agreed period of time.
* "Canceled". It means that the payment term has expired or the customer has provided incorrect information.
* "Delivered". The manager uses the program to track the tracking number. As soon as our manager confirms that the package has been delivered to the specified address, he will mark the order as "Delivered".
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How soon will I receive my package?
We do our best to pack and ship the package or letter within 24 hours. The further responsibility for the delivery falls on the shoulders of the shipping company (postal service). The letter will arrive within 2-7 days. For more information, see the appropriate section. For delivery timelines, please visit the official website of your postal service.
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How to pay?
Our e-shop gives ground and offers the best and most convenient payment option. Today we accept Bitcoin, Visa, MasterCard, bank wire. COD is available with the option to pay upon delivery. For more information on payment options, please visit the appropriate section.
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Are there any promotions or discounts?
In season and out of season! We have a permanent discount program. We offer discounts on the status of the client and the amount of the order. We hold giveaways and award bonuses every month. For more details, please visit the "Perks and Discounts" section.
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How can I get in touch with you?
You can contact our manager or administration via the contact form, phone, or email: [email protected]
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Are there bonus cannabis seeds?
When you buy a certain number of seeds, we will give you a bonus seed. Giveaway seeds are not offered with discounted items or other promotional programs. Furthermore, their giveaway is not provided for purchases in other categories of the e-shop's range of products (cactus seeds, grow boxes, fertilizers, etc.).
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What is stealth packaging?
Stealth packaging is the use of the internal spaces of things as a place to disguise and safely ship cannabis seeds. Such packaging can be a computer mouse, flashlight, multimeter, etc. The size of the stealth package and its cost depends on the amount of the order and is preliminarily negotiated with the manager.